Shipping Coverage

We currently ship orders only within India (PAN India). International shipping is not available at this time.

Shipping Charges

• Free Shipping on orders above ₹500.
• A standard shipping fee may apply for orders below ₹500.
• Express Shipping is available at an additional cost. Charges and availability will be shown at checkout.

Delivery Time

Standard delivery is typically completed within 3-7 business days. Delivery times may vary based on your location and courier performance.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this to monitor the delivery status of your package in real time.

Missed Deliveries

If you are not available at the time of delivery, our courier partner will re-attempt delivery on the following business day. In some cases, you may be contacted for rescheduling.

Address Changes

We are unable to change the delivery address once the order has been placed. Please ensure your shipping details are accurate at checkout.

Delays and Lost Packages

While we strive to deliver all orders on time, delays may occasionally occur. In such cases:

• If your order is delayed, we may offer a cashback coupon as a gesture of goodwill.
• If your order is lost in transit, you will receive a full refund.

Contact

For any shipping-related questions, feel free to contact us at support@toocool.in.